New Client Appointments
Please complete the form above so that we may begin the outreach process. Typically, we strive to get new clients scheduled within two weeks or less from the initial referral. However, due to our popularity, we can experience times of which the client may need to be put on a wait list (generally no longer than 4 weeks). If we are unable to get your client scheduled within a reasonable timeline, we will do our best to notify you so you can ensure that they are receiving the support they need in the meantime.
We are passionate about serving our community by providing a unique, professional, and thoughtfully designed experience. We take a collaborative approach with the client and match them with the skills, experience, and expertise of our talented staff. Not only do clients have access to their individual therapist, but also have team members consisting of Peer Support Specialists, Skills Trainers, Family Therapists, Care Coordinators and Community Resource Specialists that can help in their care plan.
Typically, we estimate that most clients can expect a minimum of 12 weeks of therapeutic support with a check in and treatment plan update at their 6 week visit. Towards the 12 week mark, we continue to work with the client to identify if continued support is needed or not. This can also be determined by the client’s insurance carrier.
Financial and Insurance Information
We would like to thank you for considering our clinic to provide you with counseling services. In exchange for the best level of care we can deliver, there are certain financial responsibilities of which you need to be aware of. As a result, we cannot predict how many sessions you will need, or estimate what the total cost of services will be.
We are contracted as an in-network provider with certain plans of the Oregon Health Plan and are considered an out-of-network provider for commercial insurance plans.
Alliance Counseling Center does not provide the service of billing commercial and third party insurance claims at this time. If you carry commercial insurance that is not a part of the Oregon Health Plan/Medicaid, we require a form of payment (credit card) to be kept on file and fees to be paid at the time of service. You will be provided a receipt for payment along with a Superbill to submit directly to your insurance for reimbursement to you. We realize that for some, this can create a financial hardship. Therefore, we are dedicated to working with individuals and families in creating payment options that can help to ease this burden.
What to Expect
Initial intake appointments generally take place in one of our indoor offices and last approximately 60 to 75 minutes. Upon arrival, you will likely be welcomed by one or many of our farm animals. Also, our waiting area comes complete with complimentary tea, water, and hot cocoa.
During the initial intake appointment all medical, social, and family history will be collected and reviewed. The therapist will also collaboratively work with you to design a personalized treatment plan. Typically, we estimate that most clients can expect a minimum of 12 weeks of therapeutic support, with a check in and treatment plan update at the 6 week visit. Towards the 12 week mark, we continue to work with you to identify if continued support is needed or not. The length of support may be influenced by your insurance carrier as well.
Because we operate under a team centered approach, and in order to provide you with the support you deserve, it may be suggested that you meet with other members of our team as part of your care plan.
Prior to ending your intake appointment, you may be offered a brief tour of the property so that you become familiar with the beautiful environment of which you will be spending time in. Please consult with your therapist if you have any questions or concerns. We want to help make you feel comfortable and excited to start this journey!
Frequently Asked Questions
Q: Do you only see children?
A: No. We see individuals of all ages and specialize in therapy for children, adolescents, and adults. We are able to provide services to individuals, couples, and families. For clients under the age of 18, family therapy will be required as part of the treatment plan.
Q: I am interested in touring the facility before I commit to therapy. Is this allowed?
A: Due to confidentiality, we do not allow private tours of our facility to prospective clients. However, we are happy to offer tours to area providers who are interested in learning more about us. If you are a prospective client, please schedule an intake appointment. This will help you determine whether we are the right fit for your care needs.
Q: I am interested in equine therapy, when can I start riding horses?
A: We are not a riding program and, in fact, the therapeutic approach we use prohibits the idea of riding a horse. Additionally, not all clients are appropriate for equine therapy and not all clients are offered equine therapy at every visit. A thorough assessment for the appropriateness and safety of equine therapy is conducted for each interested client. Most importantly, equine therapy only equates to about 30% of ones therapy appointments and due to limited availability, we often will reserve equine therapy for family work. We believe it is extremely important to expand the therapeutic modalities used in nature based therapy. You will get plenty of animal interaction here!
Q: If I have mobility issues, what are my options?
A: We have several options available to you including nearby, easily accessible outdoors spaces as well as heated and air conditioned indoor offices. Our common areas and much of our outdoor space is ADA accessible.
Q: Do we do therapy outdoors even if it is cold or raining?
A: Absolutely! We always encourage clients to come overly prepared. Jackets, hats, gloves, long pants, and long sleeve shirts are important during fall and winter months. We always recommend wearing close-toed shoes year round. Our facility has a supply of rain jackets, rubber boots, knit hats and gloves available for you to borrow if you come unprepared. We also have several outdoor heated spaces and love making campfires (we are known for breaking out the smore’s kits)!
The following is a list of some of the most requested community resources. Though not complete, this page will be added to regularly.
211 Info – Your guide to health and social services in Oregon and SW Washington
Comprehensive Printable Resource Guides
Assurance Wireless – application for free cell phone and service
Social Security Disability– Non Attorney Representation
Energy Assistance Programs – All Counties
Food Pantries/Food Support & Community Meals
SNAP- Supplemental Nutrition Assistance Program – eligibility and apply online
Affordable Housing Online – Search database of low income apartments and waiting lists
Parenting and Family Resources
Clackamas Parenting Together – locate family friendly events and programs as well as parenting education in Clackamas County
Ride to Care – Medical transportation services for members of the Oregon Health Plan