New Client Appointments
Please complete our electronic pre-screening form above so that we may begin the outreach process. We strive to keep this form updated with our current waitlist timelines so that you are well informed prior to taking the time to complete it. We will review your form submission for completeness and scope of support to ensure that we have providers on staff that may be a good fit for what you are seeking. It is important to know that we do have limitations in what we are able to support and are not always the best fit for all prospective clients. If we feel that we may not be able to properly provide the support you are seeking, we will contact you and provide you with alternative community providers and resources.
We are passionate about serving our community by providing a unique, professional, and thoughtfully designed experience. We take a collaborative approach with the client and match them with the skills, experience, and expertise of our talented staff and student interns.
Typically, we estimate that most clients can expect a minimum of 3 months of bi-weekly therapeutic support with a check in and treatment plan update at their 6 week visit. Towards the 12 week (3 month) mark, we continue to work with the client to identify if continued support is needed or not. This can also be determined by the client’s insurance carrier. The average client spends up to 10 months or less in support with us.
Financial and Insurance Information
We would like to thank you for considering our clinic to provide you with counseling services. In exchange for the best level of care we can deliver, there are certain financial responsibilities of which you need to be aware of. As a result, we cannot predict how many sessions you will need, or estimate what the total cost of services will be. Additionally, some services we provide or need to support you with may not be covered by insurance, so you may need to be prepared for occasional out of pocket expenses. This is further explained in the financial forms that you sign with our office prior to starting services with us as part of the intake paperwork.
We are contracted as an in-network provider with all forms of the Oregon Health Plan and additionally hold in-network contracts with PacificSource and Aetna commercial plans. For all others, we are considered an out-of-network provider and are happy to bill your insurance for you. Our insurance biller, Shameka Seals will be happy to discuss your insurance coverage with you as a courtesy, but please keep in mind that any information quoted to you does not guarantee payment of services. Policy specifics and payment of services is between you and your insurance provider.
What to Expect
If you are interested in securing an appointment with Alliance Counseling Center, we require that our electronic pre-screening form be completed as the first step. This form can be found on our homepage by clicking on the orange “request an appointment” tab. This form has important information within it to help you decide if we are the right fit for what you are seeking, as we do have some limitations and are not the best fit for everyone. After the form is submitted, we will outreach to you for appointment scheduling once openings become available. Please understand that due to our popularity, we are often operating off of a waitlist and generally are not able to meet requests for immediate appointments.
Initial intake appointments will take place virtually via our telehealth platform. You will be sent a link a few minutes prior to your appointment and it is during the initial intake meeting that all medical, social, and family history will be collected and reviewed. The therapist will also collaboratively work with you to discuss your treatment goals and design a personalized treatment plan. Alliance Counseling Center focuses on short term, solution focused support with the average client engaged in bi-weekly therapy for 10 months or less. We continue to work with you throughout your therapeutic journey to identify if continued support is needed or not. It is important to know that the length of support may also be influenced by your insurance carrier.
Because we operate under a team centered approach, and in order to provide you with the support you deserve, it may be suggested that you meet with other members of our team as part of your care plan.
Prior to ending your intake appointment, you may be offered an invitation to begin ongoing, in-person support at the farm. Please consult with your therapist if you have any questions or concerns. We want to help make you feel comfortable and excited to start this journey!
Frequently Asked Questions
Q: Do you only see children?
A: No. We see individuals of all ages and specialize in therapy for children, adolescents, and adults. We are able to provide services to individuals, couples, and families. For clients under the age of 18, family therapy will be required as part of the treatment plan.
Q: I am interested in touring the facility before I commit to therapy. Is this allowed?
A: Due to confidentiality, we do not allow private tours of our facility to prospective clients. However, we are happy to offer tours to area providers who are interested in learning more about us. If you are a prospective client, please schedule an intake appointment. This will help you determine whether we are the right fit for your care needs.
Q: I am interested in equine therapy, when can I start riding horses?
A: We are not a riding program and, in fact, the therapeutic approach we use prohibits the idea of riding a horse. Additionally, not all clients are appropriate for equine therapy and not all clients are offered equine therapy at every visit. A thorough assessment for the appropriateness and safety of equine therapy is conducted for each interested client. Most importantly, equine therapy only equates to about 30% of ones therapy appointments and due to limited availability, we often will reserve equine therapy for family work. We believe it is extremely important to expand the therapeutic modalities used in nature based therapy. You will get plenty of animal interaction here!
Q: If I have mobility issues, what are my options?
A: We have several options available to you including nearby, easily accessible outdoors spaces as well as heated and air conditioned indoor offices. Our common areas and much of our outdoor space is ADA accessible.
Q: Do we do therapy outdoors even if it is cold or raining?
A: Absolutely! We always encourage clients to come overly prepared. Jackets, hats, gloves, long pants, and long sleeve shirts are important during fall and winter months. We always recommend wearing close-toed shoes year round. Our facility has a supply of rain jackets, rubber boots, knit hats and gloves available for you to borrow if you come unprepared. We also have several outdoor heated spaces and love making campfires (we are known for breaking out the smore’s kits)!
The following is a list of some of the most requested community resources. Though not complete, this page will be added to regularly.
211 Info – Your guide to health and social services in Oregon and SW Washington
Comprehensive Printable Resource Guides
Assurance Wireless – application for free cell phone and service
Social Security Disability– Non Attorney Representation
Energy Assistance Programs – All Counties
Food Pantries/Food Support & Community Meals
SNAP- Supplemental Nutrition Assistance Program – eligibility and apply online
Affordable Housing Online – Search database of low income apartments and waiting lists
Parenting and Family Resources
Clackamas Parenting Together – locate family friendly events and programs as well as parenting education in Clackamas County
Ride to Care – Medical transportation services for members of the Oregon Health Plan